makeroomwithrenee
Level 1
‎September 15, 2025 08:56 AM

How do you speak to a human

How do i reach real customer service support? This is the worst set up and my account has fraud invoices.

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Jane_M
QuickBooks Team
QuickBooks Team
‎September 15, 2025 10:50 AM

Other questions

Hi, renee. I can see the urgency of this matter, and I’ll route you towards our Live Support Team to assist you in dealing with fraud invoices.

 

To begin, here’s how:

 

  1. Click Help in the upper right-hand corner of your QuickBooks Solopreneur.
  2. Go to the Search tab.
  3. Type in your concern, then press enter.
  4. Select Contact Us.
  5. Choose between Chat with us or Have us call you.

 

Also, please note that they are open Monday to Friday from 6 AM to 6 PM Pacific Time.  On Saturday, you can reach out to our live support team from 6 AM to 3 PM PT.

 

If you have other questions and clarifications, please leave a comment below.

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