mmcalpin
Level 1
‎June 11, 2025 06:57 AM

Does anyone else get annoyed with all the pop-up ads and email offers with QBO? We pay for a premium service and these ads are intrusive and disruptive.

Customer Support says, "These notifications suggest and guide you on how to improve your QuickBooks experience. I understand that these ads may affect your navigation, but at present, the option to disable them permanently is unavailable. You can ignore them by clicking the X icon or the "No, thanks!" button. QuickBooks will then turn off the ads and remember your choice so that the pop-up won't show up again. THIS IS INACCURATE - they don't go away!

Reply Join the conversation
JoesemM
Moderator
Moderator
‎June 11, 2025 08:08 AM

Other questions

We recognize the importance of a seamless and uninterrupted experience while utilizing QuickBooks, mmcalpin.

 

We value your feedback to enhance your experience with QuickBooks. Please share your thoughts directly with our product development team, who focus on improving QuickBooks functionalities.

 

To submit your feedback, please follow these steps:

 

  1. Navigate to the Gear icon.
  2. Under the Profile column, select Feedback.
  3. Input your suggestions and click Next.

 

I'm including an article that can assist you in effectively managing your account. For guidance on specific tasks in QuickBooks, please refer to the how-to videos available at this link: Learn about QuickBooks Online.

 

Your feedback is essential for our improvement efforts. If you have any questions related to QuickBooks, please let me know. I'm here to help.

Reply Join the conversation
Kyle H
Level 2
Monday

Other questions

Intuit's investors are more important than our experience on their platforms.  
Do not expect an option to disable ads.

Ever. 

 

However, there is a workaround I'm using.

Some time ago, in order to undo a reconciliation, Intuit support directed me to make my own accountant profile and added my own company as a client. As far as I can tell, a QBO accountant profile doesn't have ads or promotions (they don't want to bother accountants, but ordinary users are fair game $$$). 

Reply Join the conversation