Hey, @petern142.
Thanks for chiming back in on this thread.
We recommend reaching out to our Customer Support Team so they can review your account with you. Here's how:
- Go to the Help icon in the top right-hand corner.
- Press the QuickBooks Desktop Help option.
- Tap Contact Us button.
- Enter your question and hit Let's talk.
- Scroll down and choose to Get a callback.
Keep us updated on how the call goes. Have a wonderful day!
