I understand that this is an urgent matter and that you want to match your invoices with the right payment type (PayPal), @marcorus. Please know that this issue has already been brought to our attention, and our support team is actively working on it. I recommend contacting them again to follow up on this matter.
Here are the availability hours for our Live Support, so you can reach out to them successfully:
If your subscription is one of the following: Solopreneur, Simple Start, Essentials, or Plus, you can contact Live Support from Monday to Friday between 6 AM and 6 PM PT.
If your subscription is not one of the above, I suggest checking this article for more information on the availability of other supports: Get help with QuickBooks products and services.
It's a good idea to have your account information ready before calling Live Support, as this will help ensure a smooth conversation.
Once this issue is resolved, you can refer to this resource to help you categorize transactions: Categorize online bank transactions in QBO.
If you have any additional questions or need further assistance with matching PayPal transactions in QuickBooks, don't hesitate to return to this thread. We're always here to help you.
