jenop2
QuickBooks Team

Other questions

Hi there, GLORIA.

 

Can you tell us what platform you're using? Are you a developer? We just want to make sure that we're giving you the right steps and information to help you resolve the error.

 

Please reply back to us to share more details. We look forward to it. 

lsmith
Level 1

Other questions

Almost appears as if anything less than 500 is essentially a meaningless error, or?

AbegailS_
QuickBooks Team

Other questions

Hi there, @lsmith

 

I'd like to help and get this issue sorted out right away. Before we accomplish your goal, can you tell me more about the concern you initially raised?

 

Would you mind explaining your concern further? This way, I can provide you with the best fix for it. Any additional information is much appreciated. You can also provide screenshots and additional details so I can have a clearer view about this. 

 

Keep me in the loop by replying to this thread. I hope to hear from you soon. Stay safe!

Stillmank
Level 2

Other questions

This was a simple request...What is so hard about providing an error code description to your users?

SAROffroad
Level 2

Other questions

Your answer was to call support- a colossal WASTE of time!  

SAROffroad
Level 2

Other questions

Calling "support" is a HUGE WASTE OF MY TIME! Your people read from a script and have helped us further corrupt our file and dumped us on our head! A supervisor was supposed to call a week ago- not done yet!

Train your people better 

SAROffroad
Level 2

Other questions

YET MORE NO ANSWER ANSWERS! 

4Gal
Level 11

Other questions

@SAROffroad 

Did you run the Verify/Rebuild Data utility and find any error message?

 

SAROffroad
Level 2

Other questions

Hello! Yes- I ran verify. I jumped into this thread because I was looking for code definitions. Apparently code definitions are secrets never to be shared with subscribers.....

Rebuild DESTROYS my items list. QB "support" told my to manually rebuild my 7000 items! Or I could restore an old back up and reenter ALL my transactions in the last 45 days! SO MUCH HELP!!!!!

Fiat Lux - ASIA
Level 15

Other questions

@SAROffroad 

You can run the Verify/Rebuild Data utility to fix your file. What do you mean the Rebuild Data utility destroyed your Item Lists? You can contact me in private if you need help.

SAROffroad
Level 2

Other questions

We have run verify and rebuild MANY times and the rebuild SCRAMBLED my items list- I have contacted the office of the president- Totally and completely FRUSTRATED with QB!

4Gal
Level 11

Other questions

@SAROffroad 

You should contact Fiat Lux directly to seek a second opinion. The can fix company files with error messages produced by Verify Data utility.

rangegate
Level 1

Other questions

I concur.  After many years of experience in QB support for my clients.  I too am trying to get a list of error codes.  Don't know what else to say.

Heide DC
QuickBooks Team

Other questions

I'd be glad to address your concern related to QuickBooks, @rangegate.

 

Before doing so, can you tell me more information about your concern? What are the specific error codes you received? Any additional details, such as screenshots, would help me provide you with accurate information so we can check on our end if there's an ongoing investigation.

 

I'm looking forward to your reply. Have a good one.

CWM2
Level 1

Other questions

Quickbooks sucks when it comes to getting something fixed that is not working. Their support people know less than my office manager. They have problems but there’s no one to talk to that can fix the problem. Seems like they don’t care 

Chrea
Level 8

Other questions

@CWM2 

What kind of problem did you encounter?