Welcome to the Community, Lindsey.

We've obtained identical matters and reports regarding the check alignment when printing in QuickBooks Online (QBO).

We're aware of the impact that this will have on your business processes. I recommend that you contact our support team to be added to the list of affected users and receive progress reports via email, there is no specific deadline for resolving this issue. We assure you that our product development team is devoted to addressing this issue.

Here's how you can reach them:

1. Sign in to your QBO account.
2. Click on Help (?) at the upper right corner of your screen.
3. Tap on Search, then select Contact Us.
4. Select a topic to connect with the right expert.
5. Choose how to contact our QB support team.

• Via a Callback, where they’ll save you a spot and call you back.
• Via Chat, start a chat with our support.

Moreover, if you want to print more information and payrolls, think about scanning these articles to resolve common problems:

• Fix QuickBooks Online printing issues on browsers for Windows
• Fix print alignment for paychecks

Let me know by commenting below if you have further inquiries about printing your checks into QBO. I'll be here to respond to them promptly, Lindsey. Have a great day ahead!

Has this been resolved?  I am going through all the steps and cannot fix the alignment on my check.  When I move the grid to match what the printed check looks like it moves the info further out of alignment.  When I increase or decrease the alignment incrementally with the buttons it doesn't move the print.  I have checked all the settings.

Hello sbkw,

Thank you for reaching out to the QuickBooks Community! I appreciate all the steps you have taken to get this matter resolved. I encourage you to connect with our Support Team so they can investigate this matter further. Feel free to use the contact information my colleague mentioned above! 

Please let me know how the conversation goes! See you around. 

I tried a different printer and was finally able to get the checks aligned. Both were HP printers. Not sure why that is the solution, but it worked for me. Hopefully you have another printer you can try!

I tried a different printer and was finally able to get the checks aligned. Both were HP printers. Not sure why that is the solution, but it worked for me. Hopefully you have another printer you can try!

Thanks - I will try a different printer.