kristi720
Level 3

PRICE GOUGING BY QUICKBOOKS

I just received an email stating that my monthly subscription fee for Quickbooks Desktop is going up 40%.  That is after a massive increase in 2023 as well.  Add in payroll and all the fees associated with that and I'm going to be paying almost $3000 for this horrible program!  Only a couple years ago I paid less than $900.  This is price gouging at it's finest.  

I've been trying to speak someone in customer service for the past 30 minutes and nobody knows who to send me to because they're all internationally based and don't understand my complaint.  

Chrea
Level 8

Other questions

Do you have QB Desktop Enterprise Gold or else?

kristi720
Level 3

Other questions

Desktop Premier Contractor

Chrea
Level 8

Other questions

You have QB Desktop Premier Plus + Enhanced Payroll and paying the monthly subscription? I am not sure you are using US version.

kristi720
Level 3

Other questions

Correct, and yes the US version.

Chrea
Level 8

Other questions

You may have 2 options:

1. Replace Enhanced Payroll with a 3rd party payroll app.

2, Use QB Desktop with a non subscription license + a stand alone payroll app. You will register payroll expenses manually as JE in QB