Thank you, Smack71, for joining this thread and informing us that you're also experiencing this issue.
We understand that receiving unexpected calls can be alarming, especially regarding potential fraud. Rest assured, we are here to help you navigate this situation confidently and securely. Let's begin by addressing your concerns and guaranteeing the security of your financial information.
Even if your computer doesn't store financial information, downloading suspicious programs from fraudsters can still be risky. If they gain access to your computer, they could install malware or spyware to monitor your online activity.
Here are some steps to protect yourself:
- Disconnect from the Internet: If you suspect someone has accessed your computer, disconnect the Internet immediately to prevent further access.
- Run a Security Scan: Use reputable antivirus software to scan your computer for malware or spyware.
- Change Passwords: Update your passwords, especially for sensitive accounts like email and banking.
- Monitor Accounts: Monitor your financial accounts for any unusual activity.
I've got an article to help you learn how to handle suspicious calls or emails from parties claiming to be associated with Intuit: Reporting fraudulent calls or emails.
For more information about the best protection against security risks with your QuickBooks account, refer to this article: Identify suspicious activity, phishing scams, and potential fraud.
We are committed to your security and peace of mind. Remember, if you ever receive suspicious calls or notice unusual activity, don’t hesitate to contact our QuickBooks support directly to verify the call's legitimacy. Your safety is our priority, and we’re always here to support you. Have a great day, and stay safe!
