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Other questions
We appreciate you joining this thread to inform us regarding your experience, AutoMail. I'm here to ensure this will never happen again.
Please know that our QuickBooks Representative won't call you if you haven't initiated a callback. Also, during outbound calls, they wouldn't ask for your account information for security reasons. They will only verify if you're the account's principal contact or administrator. Hence, it's correct that you didn't provide any of these details for protection.
Additionally, I suggest visiting our Online Security Center website to report the issue if you continue to receive repeated or similar fraudulent calls. Once there, click on Contact US and choose which you would like to report based on your experience.
On the other hand, you can review our online security tips to help you keep your information safe. To determine and recognize official Intuit correspondence and websites so you can confirm its legitimacy, scan this article for guidance: Identify suspicious activity, phishing scams, and potential fraud.
If you have other questions or need additional help dealing with fraudulent activities, kindly notify us by replying to this thread. We're here to lend a hand.