Thanks for reaching out, @TaylorHeating.
How are you today? I hope all is well.
It sounds like your browser could use refreshing. With that said, let's try some basic troubleshooting steps, such as clearing the cache from your browser. Web browsers collect cache to save time when loading repetitive data and images. Over time these files can become outdated and corrupted, causing issues like the one with your messages. I'm including the links to all supported browsers that contain the steps to clear the cache below.
After clearing the cache, please make sure to restart the browser so the changes can take effect.
That should do the trick. Let me know if you continue to have issues. Take care!
