BW2022
Level 2

Other questions

The placement of the memo line on checks is now printing significantly lower than usual, causing inconvenience and potential errors in our financial documentation.

 

This recent development has disrupted our (and many other users) operations, as it never posed a problem before. It is essential that this matter be promptly resolved by QuickBooks without requiring third-party interventions/app downloads. Users should not have to resort to additional applications to ensure correct check formatting.

 

I have spent extensive time in contact with QuickBooks support, who have informed me that adjusting the memo line placement is beyond their control. However, as this is fundamentally a QuickBooks software issue, I find this explanation unsatisfactory and inaccurate.

 

I strongly urge QuickBooks to restore the previous check layout, which allowed for correct printing of the entire check, including the memo section. This adjustment is crucial for maintaining efficiency and accuracy in our financial processes.

 

Thank you for your attention to this matter. I will continue to raise awareness until this issue is resolved.