Kevin_C
Moderator

Other questions

Thanks for joining this thread, @budgie315. I'd be delighted to share some troubleshooting steps to fix the issue regarding importing budgets into your QuickBooks Online (QBO) account.

 

Beforehand, did you encounter any specific error messages while trying to import your subdivided budget?

 

Usually, you can flawlessly import the edited file of your budgets into the program by ensuring you have selected the correct file to upload.

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One of the possible reasons why you're having issues with uploading your budget can sometimes be caused by a stored cache and cookies in your browser. Let's try accessing your QBO account through an incognito window to determine if it's a browser-related issue. Here are the shortcut keys:

 

  • Google Chrome: press Ctrl Shift N
  • Mozilla Firefox: press Ctrl Shift P
  • Safari: press Command Shift N

 

If the private browsing session works, you can go back to your regular browser and clear the cache to improve the program's performance. Otherwise, using other supported browsers can be a good alternative too.

 

However, if the issue persists, I'd suggest contacting our Technical Support Team. They have the necessary tools to check your account securely and perform a screen-sharing session to investigate this behavior further.

 

Furthermore, you can check out this article to learn more about editing, deleting, or running a report to keep track of your budget goals: Create budgets in QuickBooks Online.

 

I'm always around and ready to help if you have other concerns with handling your budgets in QBO. Take care and have a good day ahead.