Hi there, Beverly.
Let's ensure you're only restricting your users to bills and expenses. QuickBooks Online Standard limited vendors only role can let users see and do everything with vendors and purchases. However, you can create custom roles with customized access using QuickBooks Online Advanced.
In this case, I recommend contacting the QuickBooks Online support team so they can investigate the probable cause and apply a solution to this problem.
Furthermore, here's an article to learn about the maximum of accounts or users and more in QuickBooks Online: Learn about usage limits in QuickBooks Online.
Keep us updated if you have other concerns besides restricted users who can see payroll information in the dashboard. I'm always here to help.
