I am having the same issue. I called in December and was sent an email and told this would be taken care of and was told that I am "on higher PRIORITY LIST, and this has been raised to the banking engineers to understand why this unexpected behavior is happening. You don't have to worry; we will keep you updated regarding the status and make sure that this will be RESOLVED."

I was given no updates and when I called today I was told that the case was closed. They are re-opening a new case, but I don't have high hopes. Is this considered customer service by Quickbooks?

Per another post, I escalated my support case to the Office of the President.

https://www.intuit.com/company/contact/office-of-the-president

keep this post going...still no resolution to our problems...Quickbooks you have failed us!!!!! Why are you not able to fix this already.  I need my sales tax section to work.  I will never recommend your services EVER!!!!

Yes, I agree about not recommending Quickbooks currently. If they can't resolve this most basic functional error, that has reliably worked since I went on this platform in 2016, how can I trust that they will resolve any issue? I've always rated them 10 and have recommended Qbooks at least a dozen times. I won't anymore.

This is ridiculous, has anyone found a solution yet?

Thanks

No progress, same errors continue.

Hello all.

Please check your Sales Tax Center. Mine is populated this morning, no longer reading, "Sorry, an error occurred."

Good luck!

Thank you to whoever made this happen. I know a lot of us are very relieved. Again, Thanks.

I was speaking with Shane from the office of the president...he had a major input in this getting fixed or at least to an area where we can now access our sales tax center.

Your a steely-eyed missle man!

Hallelujah, it's a great day in Quickbooks! Yes, over the top grateful to the team that fixed the Sales Tax Center error. Well done!