RochelleH
Level 3

Quickbooks won't print and freezes

Hi, I have Quickbooks Enterprise Solutions 23.0.  Just starting today, when I go to print a report, it doesn't bring up the print screen and freezes for a few seconds.  So I can't print anything.  I've updated and verified.  I chatted with help and he is supposed to call me back.  Any ideas?  I need to print!  Thank you!

RochelleH
Level 3

Other questions

I fixed it!  I ran the pdf and print repair tool.  Don't know why he didn't have me do that.

MirriamM
Moderator

Other questions

Hi there, RochelleH.

 

I appreciate you sharing the workaround you performed. It will help others as well who are struggling with the same problem. 

 

In case you need tips and related articles when managing your account, feel free to visit our Community website for more insights.

 

If there's anything else you need help with, please come by the Community. We're here to lend a hand. I wish you and your business continued success.