Thanks for joining this thread, @Bonnie1981. Let me direct you to the appropriate support channel to assist you with your payroll concern.
The process of reviewing the fees or charges on your payroll requires the gathering of personal data to open your account. Due to security concerns, I'm unable to complete this task since the Community is a public forum.
That said, I suggest reaching out to our Payroll Support Team so they can look further into your concern and determine why your employees have been charged for the last few months. Here's how:
- Log in to your QBO account.
- Click the ? Help button at the top right corner.
- Select Contact Us.
- Enter a brief discussion with your concern, then click Continue.
- Choose a way to connect with us.
I'm also this resource that contains the time when the support is available, depending on your type of subscription. Just go to this article's QuickBooks Online Payroll section for more info: Contact Payroll Support.
You can also visit this article to help you view useful information about your business and employees and ensures you're able to get a closer look at your business's finances: Run Payroll Reports.
Let me know if you have other payroll-related issues or any other questions. I'll be glad to help you out. Keep safe!
