MadelynC
Moderator

Other questions

I'd love to direct you to the best help available so this gets taken care of, @MBSinLA.


Since the usual location for QuickBooks Desktop company files doesn’t exist on your hard drive, it would be best for you to contact our support for assistance. They can help you further and ensure this concern gets resolved.

 

Here's how:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Help.
  3. Select Contact Us.
  4. Give a brief description of your issue, then click Continue.
  5. Sign in to your Intuit account.
  6. Enter your code and select Continue.
  7. Select to Chat with us or Have us call you.


I have here some resources you can read to help manage your company files efficiently:

 


If you have any other concerns or questions besides your company file’s location, please don’t hesitate to add a comment below. I’ll be here. Take care always!