I got a call today from someone saying they are from support and what to renew our services and stated our bank acct # and wanted to have it authorized to charge. I didn't authorize them to charge anything or give them any information. He first left a msg with this return # [REMOVED] ext 104 his name is Mac. When I called back he said the renewal is for Serivces like manual updates, Back up support, monthly updates....and then said our 2 year contract ran out. I don't recall any 2 year contract and asked him to send it to me. I told him I don't think this is Quickbooks and don't authorize any charges. I need to investigate this phone call. I have an annual prescription plus which gives me the updates etc... Not sure why I would be charged $899 for this service they were talking about. Please advise.
