Other questions
Thanks for updating this post, @mars18 and @dford0419. I’ll provide some information about using yahoo when sending invoices.
I see how important it is to be able to email invoices to your customer. Let’s verify first if your QuickBooks Desktop is up to date and supported. If you're using a previous version of QuickBooks Desktop, the eInvoice is disabled as part of our discontinuance policy.
Let’s check the email settings in QuickBooks and ensure you're using the following settings:
- Go to the Edit menu > Preferences > Send Forms > My Preferences.
- Highlight the Yahoo email and click Edit.
- Under Email Provider, select OTHERS instead of Yahoo.
- In the Server n=Name field enter: smtp.mail.yahoo.com.
- Enter 465 or 587 in the Port field.
- Check the SSL/TLS box
- Click OK to save it.
Yahoo also has a setting that requires verification. You should check your Yahoo account and then go to the Yahoo Account Security page to review it.
If your third-party service providers power your Yahoo account, they use a different authentication process. For instance, if it's powered by AT&T, you'll need to create a secure mail key. You can go to the Yahoo! Mail part to fix webmail password issues in QuickBooks Desktop.
As a workaround, you can save your invoice as a PDF file and then attach it to your email. When creating an invoice, click the Save drop-down and choose Save As PDF.
If the issue persists, I recommend contacting our Desktop Support Team for further investigation. Just make sure to reach out to us during the support hours so we can address your concerns timely.
I’ve added this article that you can read for guidance in personalizing your invoices: Use and customize form templates.
If you have other queries or follow-up questions about managing invoices, let me know in your reply. I’ll be around to help and assists you.
