Hello there,
I'm here to help ensure you're able to enter payments from Payfast in QuickBooks Online.
You don't need to create a new customer naming it Payfast. My colleague meant to say was to record a line item of the Payfast fee that was taken out of the payment. This means you'll have to select the Bank charges account as stated in step 7 and enter the amount in negative format.
Now that you've entered the payment with the corresponding deposit, I'm also adding this reference that'll help you understand your account and its transaction history which breaks down how much money you have or owe: The Chart of Accounts in QuickBooks.
I've got you covered if you have other questions aside from recording payment for an invoice in QuickBooks. Use the Reply option below to leave a comment and don't forget to include my name, @JonpriL. Take care always and stay safe!
