Which QB Desktop year version do you have?

Premier accountant 2018

All info entered must match the info in Intuit system. This includes email address, main business phone number, and zip/ZIP code of the primary contact on the account. The access token will be sent ONLY to the email address for the primary contact. It is very likely that your license was registered with someone else. Last resort, consider buying a 3rd party password reset service.

Hi There 

Your system is not accepting my postal code our postal codes are only 4 numbers 6001. I attached my licence number please help

Try this one

https://emaillicense.quickbooks.com/app/qbdt/licensenumber

If you don't receive the email, Intuit won't acknowledge your license. 

I can help share some insights about the password recovery tool, BDY007PE.

The Automated Password Recovery Tool is exclusively accessible in the US edition of QuickBooks Desktop. If you find yourself locked out of your account, you can refer to the instructions outlined in the article shared by Fiat for assistance.

If you don't receive an email from Intuit, I recommend contacting our QuickBooks Desktop support. They will be able to assist you in accessing your account and resetting your password.

Here's how:

1. Go to Help, then select QuickBooks Desktop Help/Contact Us.
2. Select Contact Us.
3. Give a brief description of your issue, then choose Continue.
4. Choose to chat with us or Have us call you.

I'll keep this thread open if you need further help managing your account. I'm always here to provide assistance.