I love to help you with your issue about QuickBooks Online (QBO), Monica.

May I know what specific assistance you need? I can answer some general questions or concerns you may have about QuickBooks. You can click the Reply button below, and I’ll do everything in my power to assist.

However, if you need to speak with our Customer Care Team, you can reach them by clicking the ? Help button at the top-right corner of your QBO account and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.

I want to make sure this is taken care of for you. Please get back to me about how this goes. I'll be right here to continue helping. Have a great day.