rachel-kroner82
Level 1

Hi. When I send an invoice it doesn’t attach the picture attachments ?

 
GenieBabe_L
QuickBooks Team

Other Questions

Welcome to the Community, Rachel.
 

Since you are unable to add pictures using the attachment option on your invoice, we will proceed with the troubleshooting steps.

To resolve this, start by logging out and logging in again. Then refresh the page to ensure it updates properly.

If the issue persists, consider using a different browser or opening a new incognito window. You can use these shortcut keys for guidance:

 

  • Google Chrome: Press Ctrl + Shift + N
  • Microsoft Edge: Press Ctrl + Shift + N
  • Mozilla Firefox: Press Ctrl + Shift + P
  • Safari: Press + + N
     

Feel free to reply to this thread if you have more questions.