You might have added other services without knowing, Snapitcon. I recommend contacting our Live support team directly to check the billing details.

Here's how to contact them:

1. Head to the Help icon in the upper right corner of your screen.
2. In the Search bar, type Contact Us.
3. Select the Contact Us option.
4. Choose Callback.

You can review this article if you want to learn our support hours for different subscriptions or products in QuickBooks: How to get help with QuickBooks.

Let us know what else we can assist you with below.