I can help you with moving your files from QuickBooks Desktop to QuickBooks Online (QBO), @Jack8989.

QuickBooks Desktop (QBDT) 2014 is no longer supported. Also, the error just means that there is nothing new in those channels to download for QBDT 2014.

In the meantime, you may consider exporting your data from QBDT into an Excel file. For detailed guidance with exporting Customer, Supplier, Payroll lists, and transactions, as well as Items list into an Excel spreadsheet, check out this article: Import or export MS Excel files. 

Once you're done, refer to this article on how to see how your Excel files should look and how to import them to the account: Move your lists to QuickBooks Online.

To get started with your QuickBooks Online account, here's a video tutorial that can walk you through the process: Get started with QuickBooks Online.

Let me know if you need further help moving your files to QuickBooks Online. I'm always here ready to help. Have a wonderful day!

Hi @MJoy_D ,

Thank you very much for the prompt response. I need to confirm:

- I understand that QBDT 2014 is no longer supported, and there are no new updates to download. Does that mean I cannot use the "Export company files to QBO" function? That function is much easier as I just need to click and few buttons and let the upload begin.. 
Importing using Excel files is much more tedious, time consuming and more prone to error. Is this really the only way for my version of QBDT? 

Appreciate your help on this, thanks!

Hi, @Jack8989. 

I'll outline a couple of handy details about your concern with exporting files to QBO.

We understand that importing Excel files can be time-consuming, and exporting files to QBO is beneficial to you and your business. However, as provided by my peer above, QuickBooks Desktop 2014 is no longer supported. You'll want to follow the steps given by my colleague above.

Alternatively, you might want to consider upgrading your QuickBooks Desktop to a newer version for you to be able to utilize the feature.
 

Additionally, feel free to visit this article when you're ready to get started with QBO: Get started with QuickBooks Online.
 

Please let me know if you have additional questions or concerns about managing your data or any QBDT and QBO-related concerns. You can reach out to the Community at any time. Take care!

@Jack8989 

Where is your company located? In Canada or Singapore?

Hi @Carneil_C ,

Thank you for the update. Noted on the options I have, will explore further. Thank you and have a great day ahead!

@Fiat Lux - ASIA 

I'm located in Singapore 

Keep in mind, you can only able to convert data from QB Desktop CA version to QB Online CA version. You can utilize the trial version for any supported QB Desktop CA version to upgrade your company file (i.e 2020-2023) and convert it to QBO CA version.

https://quickbooks.grsm.io/Canada

But you will need a workaround to convert your company file to QB Online Singapore version.

https://quickbooks.grsm.io/Singapore

You may have 2 ways:

1. Utilize a migration tool. i.e TPExporter for Desktop and TPImporter for Online

https://transactionpro.grsm.io/qbo

2. Purchase a 3rd party conversion service.

Thanks for letting us know about this, Jack8989.

Please keep us posted if you need additional assistance in choosing the correct product for your business. We'd love to help.

Have a great day ahead!