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Unique identity is not recognized. Help to enter customer details whether it may have same name while having rest of the information is different.
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Good day, info-3hgroup-gma.
Let me share some information about entering your customer details in QuickBooks Online. The system will only allow you to save a customer's detail as long as you'll add one character that is different between the other customer and vendor.
As a workaround, you can add an indication so QuickBooks will think that they are two different entries. Please take a look at this example below:
- Customer1 - you add 1 at the end of the customer's name.
I'm including some articles about managing your customer's list in QBO for your guide:
You can always tag me if you have any additional concerns. I'll be sure to help you out.