Welcome to the Community, Sam.

Before we proceed, could you please tell me which version of QuickBooks Desktop (QBDT) you are using?

To upgrade your QBDT to the newest version, the steps are outlined below. Please know that when a new version of QuickBooks is released, you'll receive a notification when you open the software.

1. When you’re ready, tap Upgrade Now.
2. If you wish to keep your current version of QuickBooks, select Keep old version on my computer
3. Select Keep old version on my computer if you want to keep your current QuickBooks. Click Let’s go. QuickBooks downloads, installs, and activates the new version for you. It updates your company file(s).
4.  Once the upgrade is complete, select Open QuickBooks to get started with the updated version.
   
   For a detailed steps, you can scan this article: Upgrade QuickBooks Desktop Pro Plus, Premier Plus, or Enterprise.

    

However, if you are using QBDT France region, you'll want to consider looking for a third-party app to make it compatible with the US region

If you have further concerns about QBDT, please do not hesitate to revisit this forum. We are always ready to assist you.

Hello Louise,

I believe the one I am using is for US region, just that it had been installed in our France's office. ( I hope I am right about it)

Can you enlighten me on how to go about it for the upgrade.

Thank you 

@Sam 1274 

Which QB Desktop 2013 country version do you have? US, UK, or CA?

Dear Chrea,

Do you know where can i find this information?

Open your company file. What tax terminology have you encountered? Is it Sales Tax, VAT, or GST?

Hi Chrea,

It is under Sales Tax 

You are using US version. Open your company file and secure a backup file (*.qbb). Install the trial version of QB Desktop 2024 Enterprise and try to restore it to make sure.

https://quickbooks.intuit.com/learn-support/en-us/help-article/new-subscriptions/download-trial-quic...

Hello Chrea,

I have backup my Company file, but when I click on the link it doesn't provide me with a download link for the trial version. Can you please help further?

Thank you

Hello Chrea,

Sorry, I have found the link to install, let me try to install and let you know further.

Thank you

I can help you upgrade your QuickBooks Desktop (QBDT), @Sam 1274. Let me guide you through the process.

When a new version of QuickBooks is available, you'll get a message when you open QuickBooks. We make it simple for you to upgrade. Here's how:

1. When you’re ready, select Upgrade Now.
2. Select Keep old version on my computer if you want to keep your current QuickBooks. Then select Let’s go. QuickBooks downloads, installs, and activates the new version for you. It updates your company file(s).
3. When the upgrade is done, select Open QuickBooks.

If you don’t see a prompt to upgrade, you can upgrade with the easy upgrade tool. Feel free to read this article for the detailed steps: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise.

In case you encounter update errors along the way, I'll provide this handy resource to help you: Fix QuickBooks Desktop Update Errors.

I'm always available at all times if you still need any help while upgrading your QBDT. Keep safe always.