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Hello and welcome to the Community, tricoat2001.

We'd like to help you with your concerns. If you can provide the details in your reply, we'll be around to answer them. Otherwise, reach out to our live support by following these steps:

1. In your QuickBooks Online account, go to the Help > QB Assistant.
2. Type Talk to a human and select either Ask me a question or Contact Support Team.

You can also visit our general help topics page and search for articles and guides.

Please feel free to leave a comment below, and I'll get back to you as soon as possible. Thanks for dropping in and take care.