- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
There seems to be a bug in T1 Profile. Half of all my new client files have an error message on the Postal Code field "the last 3 characters of the postal code in the return do not match the information on record with the Canadian Revenue Agency..."
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Other Questions
it's not a bug in profile. it is with cra. i just check do you want to change your address to update with cra when you file. hope this helps.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Other Questions
I definitely agree that it is a Profile bug. My clients addresses are correct at CRA and match what I have in Profile. Profile is giving the notice for a good number of my clients also.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Other Questions
I have had this same issue as well. Most recently on one spouse of a joint couple return. I am hopeful that it will not effect efiling, but we haven't tried yet.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Other Questions
sorry guess is was wrong it is with profile. i still just check the change address box to update then sign off on it. hope it gets taken care of soon!!
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Other Questions
I am seeing the same thing with my clients too.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Other Questions
Hi, thank you for using Intuit ProFile Community
The product development team says this is not a bug as ProFile just imports the CRA data. This warning just requires review of the postal code and related address information on the info tab: If the address entries are correct the warning can be signed off.
Hope this helps
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Other Questions
I have the same problem on 1 file.
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Other Questions
Hi, thank you for using Intuit ProFile Community
This message has been reviewed by our product development team and determined not to be a bug. Just confirm the address as entered on the Info tab is correct and the warning can be signed off.
I apologize for the inconvenience but hope this helps