24Canadian
Level 2
‎March 11, 2024 07:08 PM

Anyone else experiencing problems printing the T-183 ?

I have Profile installed on both my home desktop, and on my laptop that I use for remote locations.

 

The laptop absolutely refuses to print the T-183 - all other forms are ok.

The desktop does print the T-183, but uses a different method than the other forms. The other forms all print seamlessly, but when it comes to the T-183, the print session quits after printing and has to be manually reset to continue.

 

Anyone else having similar issues?

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Mario B
ProFile Team
ProFile Team
‎March 12, 2024 12:47 PM

Other Questions

you are aware that you need an internet conncection to print the T183?

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24Canadian
Level 2
‎March 12, 2024 07:04 PM

Other Questions

OK, that explains the laptop.  Never had this issue in the past - would have been nice if Intuit would inform us!

 

Still doesn't explain the issue with the desktop stopping print jobs with the T-183 & have to manually restart.

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Mario B
ProFile Team
ProFile Team
‎March 13, 2024 07:22 AM

Other Questions

WE have some information there for FPS printing, which uses internet  

https://profile.intuit.ca/support/en-ca/help-article/printers/profile-t2-print-changes/L6fWW9Gcc_CA_...

 

For the desktop, sometimes the FPS printing is slow, or the server might be unavailable. It should not be very common though.

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24Canadian
Level 2
‎March 13, 2024 03:08 PM

Other Questions

Thanks Mario, things are working again!

 

Probably why I didn't read this is it appears to be info for just T-2 returns, not the T-1's

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