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Error preventing eFile "Value cannot be null."
I have eFiled my first T2 successfully. Now for the first T1 for a common law couple. There are no errors or warnings and the return is marked by ProFile as eligible for eFile.
When saving the file I receive an error "Value cannot be null. Parameter name: source." See attached.
I click OK and when I go back into the file, the changes made are there.
When I attempt to eFile the same error appears and I cannot move forward.
Any suggestions? I have already spent over 3 hours with support getting the software and files loaded onto a new computer.
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Do we have a solution for this yet? I am having the same issue.
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Yes. I had to call support and they found a list of toggles and they fixed it. Nothing I could do myself.
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Where do i find a phone number to call?
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Within ProFile, choose HELP the START MESSAGING.
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Within ProFile, open HELP then START MESSAGING.