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I Cannot find my customer's file on profile
Hi there,
When I open my laptop and try to open my client files from windows explorer, it show s error message "cannot find file". I also tried to to open from my one drive backup, and also try to download from my cloud and open it, but still same error message and cannot open. I can see the files on windows explore, but profile don't recognize.
I also tried to open from Profile, "file", and "open", then I opened the folder that I am saving , but software cannot find any files that I am saving.
It was working well until yesterday. Can anyone help?
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Other Questions
Hi, thank you for using Intuit ProFile Community
Try clicking on the file from Windows explorer to open it. If it does not open give us a call at 1-800-452-9970 for an agent to assist you
I apologize for the inconvenience but hope this helps