Anonymous
Not applicable
‎November 17, 2019 10:02 AM

"Building Report" when opening company in Quickbooks Desktop. Takes a long time. Why?

Hi,

When we open our company in Quickbooks Desktop, we see a "Building Report" window showing. It as a progress bar with a percentage. It says "Searching" and "Press ESC to cancel". It disapears and come back many times (around 7-8 times). It does that for around 1 minute and then the company file opens.   

2019-11-17 10_45_41-Window.png

 

It's a bit anoying that we have to wait everytime we open the company. Is there a way to fix this?

 

We have a good processor Core i5-4570 3.2GHz, 8 GB memory and a SSD drive on that computer. It running Windows 10 pro. Its really fast for all the other tasks we do on that computer.

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plung
Level 6
‎November 17, 2019 11:31 AM

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Which version (year) do you have? Try Verify and Rebuild your file (menu File > Utilities) and notice the result.

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Anonymous
Not applicable
‎November 17, 2019 12:07 PM

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Hi Plung,

It's Quickbooks Premier 2019 Canada updated to the latest update. I already tried Verifying and Rebuilding the file.

So is that something that should normally happen every once and then? But for us is happening all the time?

 

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Anonymous
Not applicable
‎November 17, 2019 06:10 PM

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Since it was saying "Press ESC to cancel" I thought "Why the heck, not", and pressed the Escape key. Since then, I didn't see this "Building Report" window again. Now when we open the company, it goes very fast and it opens directly to the Quickbooks GUI.  I hope it will stay like that. We'll see in the next days. 

 

Thanks for the help.

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plung
Level 6
‎November 18, 2019 05:46 AM

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Open your file on trial license of QuickBooks 2020. If the problem still persists, your file maybe damaged.

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Anonymous
Not applicable
‎November 18, 2019 08:07 AM

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Good Idea.

 

We'll try it as it is now, since it's working. If it continues bugging us, I'll try that suggestion.

 

Thanks Plung. Appreciate it.

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YOLO30_PH
Level 1
‎July 08, 2022 02:38 AM

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Hi there, I've experience also that issue wherein the new added QB User account was only affected by that problem, other old user were smooth upon login. 

Please advice.

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Fiat Lux - ASIA
Level 15
‎July 08, 2022 05:19 AM

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@YOLO30_PH 

Create the backup of your file and restore it with another name. If the same error persists, create a new user profile to isolate the issue.

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meannelaw
Level 1
‎January 26, 2024 08:40 AM

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I am having this same problem. Did you find a resolve? It mostly happens on start-up. But then happens in the middle of working, sometime it will just shuts down. I can't get through an hour of work without it popping up. I cannot get the file doctor to run.It just never starts. Any advice is appreciated!!

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4Gal
Level 11
‎January 26, 2024 08:47 AM

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@meannelaw 

Run the Verify/Rebuild Data utility. Did you encounter any error message?

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