Hello,
We have a few old customers in our list who we know we won't ever work with again. When I click on the dropdown and "Make Inactive" button, I get a message saying;
"If <client> has sub-customers, making this customer inactive also makes all its sub-customers inactive.
If this customer has active projects, it will not be made inactive.
Is this OK?"
This customer has no active projects; it has two completed projects, and one cancelled project.
Somehow the solution proposed to me was to move all of the transactions from all of the projects to a different project, then I can deactivate the customer once it has no transactions. This makes no sense to me.
Is there a way to simply deactivate a customer that we have finished working with, without having to manually delete or move every transaction associated with them?
