alex-burns-lydiu
Level 1

Does anybody know how I can disable the Intuit advertisements that constantly pop up when I am using QuickBooks Online? They are relentless and interfere with workflow.

I am familiar with all of Intuit's other products and add-ons, and have in fact already trialled several of them and decided they were not for me. This is a paid product and I do not want to be advertised at.
Trish_T
QuickBooks Team

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Hello alex-burns-lydiu,

 

Welcome to Community! QuickBooks Online provides various ads to create awareness of features.  Although there currently isn't a way to stop the ads, I suggest selecting No thanks, or hit the X (close) option.  Please feel free to submit your feedback to our Development Team, if you would like to see the option to turn this off moving forward.

 

If you have any other questions, feel free to reach back out.  We would be happy to help!

Jacek_Canada
Level 2

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sorry to hear that but I cannot get it. you pay for subscription and still getting ADS !? this is ridiculous

I am still using desktop version and every ad  tells me to switch to ONLINE VERSION.

Guess what: ONLINE WILL COST ME $50 / month every month and my desktop did cost me $200 3 years ago once. And I do not miss any extra fuction which Online version offers. 

 

 

alex-burns-lydiu
Level 1

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Thanks Trish. The link you posted to submit feedback to the development team is broken. Can you please re-post.

 

Unfortunately clicking the X or "no thanks" only makes the popup advertisements disappear for a short time. They are back in full force shortly after.

JamesM4
QuickBooks Team

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Hello alex-burns-lydiu. Thanks for chiming in on this thread. While the link isn't working, you can still submit feedback to our developers using these steps:

 

  1. Select Settings Settings gear icon., then Feedback.
  2. Enter your comments or product suggestions. Then select Next to submit feedback.

Let me know if this info helps. I'll be here in case you need anything else. 

gatorbob
Level 1

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The pop up wont respond.  It stays up until I exit QB's or back up QB's. It is very disruptive.  I cannot even move the pop up to a corner to get it out of my way.

JamesM4
QuickBooks Team

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Hi gatorbob. Thanks for reaching out to us here. I'll be happy to help provide the info you need. To  get started, are you using QuickBooks Online or Desktop?

gatorbob
Level 1

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I use desktop.  I also disabled the pop ups in preferences, it did not work.

Alex M
QuickBooks Team

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Hi there gatorbob,

 

Thanks for that specification. For assistance with removing those pop-ups after disabling pop-ups in the settings, I recommend reaching out to the QuickBooks Desktop support team outside of the Community. They'll be able to view the pop-up with you as well as your settings to assist in making sure only what needs to be displayed is shown. You can reach them using the methods outlined in the QuickBooks Desktop software support policies.

 

If you have any other questions, feel free to reach out here.

User74
Level 3

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I agree 100%.  This specific problem was resolved and fixed with Desktop.  Now that they've killed off 99% of Desktop, forcing a majority of people to move to Online.  Online/Intuit thinks we'll somehow accept this nonsense! 

 

The worse part is how much these Pop-Ups and Advertisements interfere in work productivity. I don't have the time to constantly click an Ad to disable and/or delete it!

 

INTUIT, do better!

Q3user
Level 2

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Everyone should list what they're moving to from Quickbooks online...I'd be happy to move just on principles of being served ads while paying for a subscription.  This is accounting software, hold yourself to a higher standard...offering me pre-qualified loans after you've combed through my financials is about as shady as it gets, imo.