This is day 3 of not being able to download my banking transactions. I work for two organizations who use QBO and have different banks and both organizations have the issue. Nevertheless, I went through all the steps for both organizations and it's not a bank issue and while I can manually download & import transactions for the chequing accounts, the savings or credit card transactions can't download as QB tells me the QBO file is not valid, even though I just did the same with the chequing accounts and the qbo file got accepted just fine.
I logged the issue with support yesterday and was told I was the 8th person contacting him with the same issue. He would add my customer ID to the issue for further updates. I received an email to say there wasn't an issue to attach my query to, so I now have to contact your support yet again. There is no message anywhere that there is an issue and the usual solutions don't work.
What can be done to fix this issue asap as it's starting to affect my business?
