TMGroupWill
Level 1
‎May 25, 2020 07:55 AM

Bank will not reconnect - despite quickbooks recording a successful connection

When refreshing my bank account connection I get 'Connection Complete!' but when I return to the dashboard I still have the 'connection expired' notice and I cannot refresh my bank feed.
 
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Rebecca_A Product Champion
QuickBooks Team
QuickBooks Team
‎May 25, 2020 10:44 AM

Other questions

Hi TMGroupWill, 

 

Thanks for reaching out. Are you able to let me know what Bank you're trying to connect and if you use a token or device to generate a security code? 

 

Thanks, 

Rebecca 

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