ONLY1GROUP
Level 1
‎August 17, 2022 06:55 AM

Updating ANZ bank feeds

Received advice from Intuit that I need to update my ANZ feeds. Tried following this article: How to upgrade to ANZ direct feeds (intuit.com) but when I do so, QB advises 'The account number is already enrolled in direct feeds'.

 

Do I un-enrole existing feed, and if so, how? Will this potentially miss transactions when I re-connect with the new feed? Can anyone advise as I can see no guidance online for this.

 

Cheers

Cameron

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IntuitAika
Intuit
Intuit
‎August 17, 2022 09:23 AM

Move to QuickBooks Online

Hi ONLY1GROUP, 

 

Thanks for posting in the Community! You will get this error message, "The account number is already enrolled in direct feeds" if you have an existing Direct Feed connection on the same bank account. For us to look closely on your account, I would recommend to contact our support team. 

 

If your existing ANZ account is connected via standard feed, you just need to upgrade it to direct feed connection by clicking on "Get direct bank feeds". 

 

Furthermore, if you disconnect your standard feed account, you'll need to make sure that you've added/matched first the transactions under For Review tab. After your bank approves your direct feed connection, your bank will begin sending your transactions from the approval date forward. No historical transactions will be sent to QuickBooks. You can upload historical transactions manually if you need to.

 

For more information, you can check on this article: Connecting your bank account to QuickBooks via Direct feed FAQ. 

 

Feel free to drop a comment below if you have any other questions. Have a great day! 

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