Dougc83
Level 2
‎March 29, 2022 08:19 AM

I am having an issue with no error code to download direct connect. read unable to complete last download. Quick books support is more than just terrible I have tried chatting and calling

I am having trouble fixing a direct connect download. tried chatting and talking to reps. they are terrible at best

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IntuitAika
Intuit
Intuit
‎March 29, 2022 10:16 AM

Move to QuickBooks Online

Hi Dougc83,

 

Thanks for posting in the Community. I understand your frustration on your experience with QuickBooks Online. Let's do a manual update to download your bank transactions. 

 

Here's how: 

 

  1. On Transactions tab, select Banking.
  2. Select Update button. 

If you still encounter the same problem, please get in touch with our QuickBooks Customer Care Team. They can investigate this further with more tools and check your account. 

 

Additionally, you can manually upload transactions into QuickBooks Online via CSV file. 


Let me know if you need further assistance by dropping a comment below. Thanks! 
 

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