kgcartageops
Level 1

Why is my quickbooks not showing my expenses on my dashboard,but they are entered under expense

 
SarahannC
Moderator

Manage Suppliers and Expenses

Hello there, kgcartageops. Glad to have you here.

 

We may have selected a different period where the transactions are in. Let's go ahead and double-check by clicking the drop-down arrow. Then, make sure to select the date when expenses are created. Here's the sample screenshot:

 

On the other hand, if you have set the correct date already and still the expense not showing on the Dashboard. We can log in using an incognito window to determine if it's caused by having too much cache on our browser. Here's how:
 

  • Google Chrome: Ctrl + Shift + N
  • Microsoft Edge: Ctrl + Shift + P
  • Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If it works, go back to your main browser and clear the cache. It'll remove any browser-related issues and refresh your browser's settings. Another is to use compatible browsers in QuickBooks Online. Also, you can visit the articles below to gather additional details about managing transactions in QBO:

 

 

Stay in touch if you have other questions. I'll be right here to assist you anytime. Take care and have a good one!