Allow me to route you to our Live Support team to verify this payroll concern for you, Drew .
Our dedicated Live Support team can investigate your payroll issue and check if other users are experiencing the same problem. They can walk you through the necessary steps to resolve this. To proceed, here's how:
- Inside QuickBooks Online, navigate to the Help menu.
- Select the Search option and type "contact support".
- Choose the Contact Us tab at the bottom.
- Enter the question, keyword, or topic you need help with.
- Follow the prompts, then choose a way to connect with us.
Be sure to check our support hours to see when assistance is available.
If you have additional concerns or questions, please don’t hesitate to reach out. The Community space is available 24/7.
