https://community.intuit.com/questions/1885826 - Duplicate post (Approved by SME-Apylis 9/12/2019 11:00am)

See here: https://quickbooks.intuit.com/learn-support/en-us/chart-of-accounts/chart-of-accounts-doesn-t-show-i...

If you edit the columns on your chart of accounts to be "balance" instead of "balance total" you will get different results.  This has to do with how Quickbooks calculates and stores data.