Hi I'm new & trying to send my first invoice. It keeps telling me the invoice is paid before I have even sent it to the client? How do I change the status to unpaid?

Manage customers and income

Hi Jen,

Check out this video I made for you:

https://www.loom.com/share/8c8c5c1e32de431eaf67ed98269eff5d

I would also point you to the learning centre. This is the best place to get yourself familiar with the extended QBO platform.

https://quickbooks.intuit.com/au/learning-centre/

Thanks.

IntuitJames