Thanks for bringing this to our attention, renciaminnaar.
This Unexpected error is often caused by a large number of cache piled up on you browser. I suggest performing some basic browser trouble shooting steps.
The first step to isolate this is to access your account through a private browser or incognito window. This is a good place to start the troubleshoot since this type of browser doesn't store cache.
You can refer to the following keyboard shortcuts below:
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + P
- Firefox: Ctrl + Shift + P
- Safari: Command + Shift + N
If this works, go back to your original browser and clear the cache to make sure your browser functions more efficiently. Otherwise, you can try other supported browser to help narrow down the cause of this behavior.
Here's a guide for instructions on how to fix common issues when reconciling: Fix beginning balance issues if you've reconciled the account in the past QuickBooks Online.
In addition to that, you visit these links about reconciliation in QBO:
Feel free to drop me a reply below if there's anything I can help you with. Wishing you all the best!
