GraceWell
Level 1
‎September 26, 2019 05:05 PM

How do I update my company file following my upgrade to Desktop Pro 2019?

I upgraded to QB Desktop Pro 2019. I managed to log in but once I try to open my data file, I get the  message: "this company file needs to be updated". 
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RCV
QuickBooks Team
QuickBooks Team
‎September 26, 2019 05:05 PM

Manage Your Account

Hi there, Charlotte.

This error message occurs if you're not loged in as the administrator when opening an older file into a newer QuickBooks version. You'll need to log in as the administrator, the convert your company files into the new software version.

You can check out this article on how to upgrade or convert a company file: https://quickbooks.intuit.com/community/Getting-Started/Upgrade-or-convert-your-company-file-to-a-ne...

If you don't have an administrator set up, just follow this article to create a new one: https://community.intuit.com/articles/1762718

If you have more questions about QuickBooks, just leave a comment below. Thanks!

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Anonymous
Not applicable
‎September 26, 2019 05:05 PM

Manage Your Account

Hello, I am receiving this message even after having used the file several times after the upgrade. I thought the file had been updated since I went through the process with a remote support person. Any ideas on why it is wants to update the file now and is it safe to do so?
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Fiat Lux - ASIA
Level 15
‎May 16, 2022 10:48 PM

Manage Your Account

@Freya33 wrote:

In case you would require to go further, Then I would recommend visiting the following link to understand more precisely.

 

Beware!

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Fiat Lux - ASIA
Level 15
‎May 18, 2022 10:11 PM

Manage Your Account

@AlexT22 wrote:

This issue is basically appears when you have upgraded your QuickBooks But not company file and once i was also entrapped with This company file needs to be updated  error and all I did is just Follow the guide where all steps are mentioned in pretty precise way.

 

Beware this website!

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