Hello, @claudinegliddon-. I understand the urgency to resolve this matter as soon as possible. I'm here to help you.

The current default browser of all supported QuickBooks Desktop (QBDT) versions will use our new custom browser or the built-in browser. With that, you'll want to update to the latest release of your QuickBooks account before you proceed with exporting your company file to QuickBooks Online (QBO).

You can refer to this article for more details about the changes to the internal browser: Use our built-in browser in QuickBooks Desktop.

Once everything is updated and ready to proceed with exporting data, see these articles for guidance and tips:

• Move your QuickBooks Desktop file to QuickBooks Online
• Move your books to QuickBooks Online with an online tool

Please keep me posted if you have any other concerns with exporting and importing data to QuickBooks. I'll be around. Take care always!

@claudinegliddon- 

You need to convert data from QB Desktop to QB Online South Africa version, correct?

Contact me in private for assistance.

Hi,

Yes I need help converting from Desktop to online South Africa please

@claudinegliddon- 

Click on my profile name and you will find our website address to send an email to if required.

I am having trouble with exporting from desktop to online. I've got the Quickbooks Pro 2016 version.  Every time I get blocked with the following message: "for security, intuit does not support this browser or browser version."

I have tried everything and I just can't get this sorted.  I feel like crying.... Please can anybody help me with this.

Thanks 

Natashca

I need help converting from desktop to online also please.

Hi Natashca,

The option to export data from QuickBooks Desk to QuickBooks Online is not available anymore. Please note that QuickBooks Desktop is no longer offered in South Africa.

What you can do now is find a third-party app that can move your data. Another option is to re-enter the transactions manually in QBO:

• Secure a list of names, products and services, and accounts from QB Desktop, and import them to your QBO company.
• Add your bank account to download the transactions and add them to your books.
• Download the transactions that are not included in the download. Uploaded the downloaded transactions.
• Manually enter some transactions.

If you have any other questions, please don't hesitate to go back to this thread. I'll be happy to continue helping you.

@Natashca 

QB Desktop 2016 UK version to QB Online South Africa version, or else?

yes the QB Desktop 2016 UK version to QB Online South Africa version

@Natashca 

You may have 3 options:

1. Buy a 3rd party conversion service. Contact me in private for details.

2. Use a migration tool (i.e TPExporter for Desktop and TPImporter for Online)

https://get.transactionpro.com/qbo

3. Keep your historical data on QB Desktop and start from scratch on your QB Online. You can buy a 3rd party service to migrate CoA, Lists, and Beginning Balance only to lower your cost. Contact me in private for details.