I am a pro advisor using the accountant version of QBO. I have the primary admin for a client's subscription. I have tried to change the primary admin to the client using Manage Users, and select change primary admin. I am led through to a verification screen - completed that and get a banner notice on the page saying - "The primary admin was changed". For 4 days now, it hasn't actually changed and my client is most extremely upset. I have clips of all these pages. This happens in an incognito page as well. Please help.
