Adrian_A
Moderator

Manage your account

I appreciate you for contacting our support, ZGrant.

 

Since the same issue persists even after performing some troubleshooting steps, I'd recommend reaching out to our Customer Support team.

 

One of our agents there will relay this to our Engineers so they can open an investigation. You can contact them through the Help menu.

 

Also, feel free to visit our Help Articles page for more resources on managing your QuickBooks file.

 

You can always post on the forum whenever you have concerns.