lmolnar1
Level 2

How do I turn off Captcha. It is a poor user experience and not needed with MFA. Can qbooks get up to date with the times?

 
Steven_Product Champion
QuickBooks Team

Manage your account

Hi Imolnar1, 

 

Sorry to hear this is the case. If you are finding difficulties with the Captcha security through the app, you can find a work around by clicking here.

 

If the issue persist, please reach out to our support team for further assistance by clicking here here.
 

-Thanks, 

 

Steven

lmolnar1
Level 2

Manage your account

5 th time this week for a Captcha - what a pain, I can't believe this obsolete function can't be fixed.

I have to log in with password, do captcha, and then MFA with text to phone, crazy.

Does anyone know if Zero or MYOB use Captcha?

 

Fiat Lux - ASIA
Level 15

Manage your account

@lmolnar1 

Running QB Desktop on a private cloud. No captcha.