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Intuit
Intuit
‎June 21, 2022 04:32 PM

Get and navigate the QuickBooks Time mobile apps

Get the latest release

  1. On your mobile device
    • iOS: Go to App Store .
    • Android: Go to Play Store .
  2. In the search bar, enter QuickBooks Time, and tap Search.
  3. When QuickBooks Time Tracker displays, tap Get, then Install and Open.
  4. When the "QuickBooks Time would Like to Send You Notifications" message displays, select OK.
  5. See: How to Sign In and Out (Mobile).

Access permissions and your privacy

As with all apps, in order to work, the QuickBooks Time app needs access to some of your mobile device's functions. Be assured that no person, at any point, can access your personal information. Here is a list of QuickBooks Time access requests and why they are needed:

  • Identity: For QuickBooks Time to send reminders and notifications, the app needs to verify who's using the phone.
  • Location: This information is needed for GPS tracking to function (but only when you're clocked in).
  • Phone: This information is needed so that, on the sign-in screen, you can tap the Need help? phone number to contact QuickBooks Time Support.
  • Photos/Media/Files: This is the generic label for access to any one of these three items. QuickBooks Time only accesses your media storage device to store the QuickBooks Time app on your phone and the system log for debugging purposes.
  • Wi-Fi connection information: This information is used to detect whether or not you are in wifi range. When in range, QuickBooks Time uses that connection to reduce battery and data plan use.
  • Camera: This makes it possible for you to upload and change your QuickBooks Time profile picture.

Note: The mobile app will work with or without a wifi or data connection. If no connection is available, the app stores all tracked information until a connection is reached, at which point it will send the stored information into the web dashboard.

At the top left of any QuickBooks Time screen:
Tap your initials in the top left to see your account info:

  • Your username
  • Password - tap Change to change your password
  • Email
  • Groups you belong to, and any groups you manage
  • Your company's QuickBooks Time web address (company.tsheets.com)
  • Sign out
  • Last Sync - this should display the current date and time. Tap to force a sync.

At the bottom of the screen:

  • Tap Overview to see
    • My totals: Daily, weekly, and pay-period totals
    • Location: Current GPS location, if location services are enabled
    • Today's schedule: Today's assigned shifts
    • My work: A pie chart of weekly jobs or customers
    • Paid time off (PTO): A list of each type and available hours for each
  • Tap Time Clock to see the default display, which allows you to:
    • Clock in
    • Adjust your clock-in time
    • Switch jobs or customers
    • Add notes
    • View your GPS points since you clocked in
    • Clock out
  • Tap Timesheets to:
    • View your past and current timesheets
    • Manually create a timesheet
    • Submit your timesheet for approval

Depending on the features set up on your company account and the permissions you've been granted by your administrator, you might also see the following:

Note: You may have to, at the bottom right, tap More to see these.

  • Tap Schedule to see your scheduled jobs/shifts and those for the entire company.
  • Tap Crew to clock in and out team members that you manage.
  • Tap Who's Working to see a list of team members that are currently clocked in to see how long they've been on the clock and their location on a map.
  • Tap Paid Time Off to add, edit, or delete PTO.
  • Tap Notifications to view past notifications like clock in/out reminders.
  • Tap Manage Jobs or Manage Customers to add, edit, or delete jobs or customers.
  • Tap Settings:
    • General - Toggles for Remember selections, Transfer files over wi-fi, and Location.
    • Notifications - Update what types of notifications you receive and when.
    • Reset App - Use only for troubleshooting. Make sure all time data has synced to the main account before resetting.
    • Help & Support - Tap to access the QuickBooks Time knowledge base, report a problem, suggest feedback, or contact us.
    • About QuickBooks Time - See the app version and details.

Enable the app in Spanish

The QuickBooks Time mobile device is available in Spanish. If your mobile device’s language is set to Spanish, QuickBooks Time will automatically display in Spanish as well.

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